Bad Weather Arrangements

Bad Weather Arrangements

Bad Weather Arrangements

 

When Typhoon Signal No. 8 or above, or the Black Rainstorm Warning Signal is in force, arrangements will be made depending on the actual situation. Please refer to the announcement made by UA Cinemas on that day.

If you have purchased ticket before Typhoon Signal No. 8 or above is hoisted or the Black Rainstorm Warning Signal is issued, and cannot attend the show due to the bad weather, please visit the respective cinema within 14 days after the signal is cancelled to exchange for a same valued complimentary ticket by presenting the intact and valid ticket or the email confirmation that was received after online purchase (only applicable to movie tickets that have not been collected). The voucher is valid for 1 month from the date of collection.


Should you have any enquiries, please email to enquiry@uacc.com.hk or contact our Customer Service Hotline at 3850 7700 (Mon – Sun & Public Holidays: 11:00am – 8:00pm).